Ticketmaster Issues Letter of Apology

By CraftBeer.com

Ticketmaster Client Development Director Amy Naples responds to Tuesday’s member pre-sale ticket trouble:

“We  have  worked with  the  GABF team  on  a  plan  that  will  help  rectify  this  unfortunate situation.Tickets purchased by a non-member will be cancelled and  refunded. If we have difficulty  in verifying the  membership status of a purchaser, we will contact them  directly to request their membership number. In addition, we will be re-enforcing the  GABF ticket limit; therefore, any  purchaser who  bought more  than  four tickets per evening session (or two per Members-Only session), will have his or her order(s) reduced to the ticket limit.”

Read the full letter here.